Frequently Asked Questions


FAQ for PC's running Windows

FAQ for Linux machines

  1. How do I change my password?
  2. I don't like this printer.nbsp; How do I print to a different one?
  3. How do I print just a portion of a document?
  4. How do I join the mathgrad and uicmath electronic mailing lists?
  5. I just sent something to the printer then changed my mind. How do I make it stop printing?
  6. When I type in the URL of the web page I just created, I am told that I do not have permission to access the page on the server. I checked, and it's in my public_html directory where it's supposed to be. What's wrong?
  7. How can I keep one copy of my email on tigger and forward a duplicate copy to another account?
  8. I'm teaching LAS 100 next semester and I want to teach my students something about computers. How can I do this?
  9. I need to transfer my files to a new account. What's the best way to do this?
  10. I would like to be able to write certain french characters while composing e-mail. Could you tell me how to do it?
  11. How can I get Chinese or Russian fonts on these computers?
  12. I only printed two pages, but my pagecount has increased by 50?!
  13. How do I make a UNIX file unreadable by other people?
  14. All the mail that used to be in my mailbox is gone. Where did it go?
  15. How can I make a unix computer read the contents of my floppy disk?
  16. How do I read a mime-encoded mail message?
  17. I want to write my thesis in LaTeX. Where do I start?
  18. How do I convert dvi files to pdf format?
  19. What are the names of the departments pop/imap and smtp servers? How do I configure Eudora, Netscape, or Pegasus to read my department email?
  20. How do I forward my mail from tigger to the math department account, or from my department account to another location?
  21. My terminal is all messed up when I log in to my account at Northwestern.
  22. How can I use Matlab, Maple, and Mathematica?
  23. When I start Netscape I get all kinds of advertising, not my home page. Make it stop!
    Q: How do I change my password?

    A: Type passwd and follow the instructions. You will be asked to type your old password and then to type your new password twice. If you have any difficulties with this contact consult@math.uic.edu immediately. 

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    Q:I don't like this printer.  How do I print to a different one?

    A: If there is a problem with the printer, please report it to consult@math.uic.edu.  The available printers are listed below; pick the one that suits your needs.  If you're using the Unix operating system,  use the command lpr -P printername to print to a specific printer. For a more permanent solution, you can add the line export PRINTER=printername to your .basrc file or setenv PRINTER seo736 to your .cshrc file; which file you should edit depends on your shell (generally, csh for accounts created before 1/1/00 and bash for accounts created after 1/1/00.)
     
     

    Printer Name Printer Location Printer Description
    seo736 SEO 736 Hewlett Packard 5Si MX/PS
    duplex2 SEO 308 Hewlett Packard 4Si MX/PS
    hpcolor SEO 206 single sided color, restricted use

    To print single sided copies from a Unix computer, use the -Zsimplex option. For example, the command lpr -Pduplex2 -Zsimplex thesis.ps will print a single-sided copy of the file thesis.ps in SEO 308. 

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    Q:How do I print just a portion of a document?

    A: To print pages 17 through 24 of myfile.dvi type dvips -p 17 -l 24 myfile

    You can also also combine this with the filter option to print a portion of a document in a particular location: dvips -f -p 17 -l 24 myfile | lpr -P duplex2

    If you have a PostScript file and not a dvi file, use ghostview to view your document, mark the pages you want to print, then choose "Print marked pages..." from the file menu. Enter the desired printer name, e.g. duplex1

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    Q:How do I join the mathgrad and uicmath electronic mailing lists?

    A: As of 8/23/99, the way to join the mathgrad list is to send a request to mgsa@math.uic.edu. Send email to UICMATH-request@LISTSERV.UIC.EDU to subscribe to the uicmath list.

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    Q: I just sent something to the printer then changed my mind. How do I make it stop printing?

    A: Use the command lprm. Usually, you just have to type this in to a terminal window and your job will be cancelled. If you're printing on some printer other than the default, you'll have to give the full name of the printer -- e.g. lprm -Psimplex2. You can check that this worked by using the lpq or lpstat -t command.

    If a print job is wasting a lot of paper and you can't cancel it, turn the printer off and send email to consult@math.uic.edu right away. 

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    Q: When I type in the URL of the web page I just created, I am told that I do not have permission to access the page on the server. I checked, and it's in my public_html directory where it's supposed to be. What's wrong?

     A: The file's permissions probably don't allow anyone but yourself to read it. You can change this by typing chmod a+r filename.html. Your files should be created this way by default to prevent your quizzes and grade sheets from being readable by everyone with an account on our system (e.g. Math 210 students.) 

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    Q:How can I keep one copy of my email on tigger and forward a duplicate copy to another account?

     A: You need to create a file named .forward on tigger with the following contents:

    username@machinename.domainname.edu
    \tiggeruserid
    Where tiggeruserid is your tigger userid and username@machinename.domainname.edu is replaced by the email address you want mail forwarded to. 

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    Q:I'm teaching LAS 100 next semester and I want to teach my students something about computers. How can I do this?

    A: You might reserve SEO 200, provided the room is not already reserved (see our reservation schedule.) Please email your reservation request to consult@math.uic.edu.

    Or, you can use the UIC public labs and pre-prepared course materials, available at http://www.uic.edu/depts/adn/seminars/studentcomputing/

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    Q:I need to transfer my files to a new account. What's the best way to do this?

    A: Use ftp (Fetch on a macintosh.) From the new account, ftp to ftp.math.uic.edu using your username and password.

    If your new account is on a unix machine, you may first connect to your math.uic.edu account via ssh and use the command:
    tar -cvf myfiles.tar .
    to pack up the contents of your directory, use binary mode to transport it by ftp, then unpack it using the command:
    tar -xvf myfiles.tar
    You should probably unpack in an empty directory to avoid overwriting any important files.

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    Q:I would like to be able to write certain french characters while composing e-mail. Could you tell me how to do it?

    A: The emacs editor provides a mode for entering the ISO-latin-1 character set, which is adequate for most western european languages. The command M-x iso-accent-mode will activates this mode. The accented characters are entered by typing one of the ASCII characters ´ ` " ~ / followed by a normal letter. To enter a special prefix character itself, follow it by a space. Some samples are shown in the table below.

    'e é
    `e è
    "u ü
    ^o ô
    ~c ç
    /o ø
    "s ß
    /a å
    /e æ
    ~< «
    ~> »
    ~! ¡
    ~? ¿
    The vim editor also supports the ISO-latin-1 character set. Type
    :help digraphs
    for more information.

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    Q:How can I get Chinese or Russian fonts on these computers?

    A: See our web page on the subject.

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    Q:I only printed two pages, but my pagecount has increased by 50 ?!

    A:Unless the pages were printed, the counter doesn't increase (the pagecount is incremented from the value that is returned from the printer. The printer has a mechanical counter).

    The number of pages you have printed is not updated immediately after the print job is over. Your pagecount is updated when someone else prints a job on the same printer after you.

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    Q: How do I make a UNIX file unreadable by other people?

    A: Use the command chmod. To make private.file unreadable and unwritable by anyone else you can type chmod og-rwx private.file To learn more about chmod type man chmod

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    Q: All the mail that used to be in my mailbox is gone. Where did it go?

    A: Some mail readers, like emacs and Netscape, collect mail from your mailbox and file it in some other location. This is what has probably happened to you. If you have used Netscape to read your mail recently, we have a web page devoted to this topic. If you use emacs, look for a file named RMAIL in your home directory -- that's where your mail is now. If you're on a NeXT machine, look in the Mailboxes subdirectory of your home directory.

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    Q: How can I make a unix computer read the contents of my floppy disk?

    A: Read our web page on saving unix files to floppy disks. 

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    Q:How do I read a mime-encoded mail message?

    A: Save the message to a file and use the command: munpack file to extract the contents. 

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    Q: I want to write my thesis in LaTeX. Where do I start?

    A: The MGSA has prepared one answer to this question. Also, graduate Pedro Frietas provides two formats for thesis writing -- one paper saving and one University Approved -- on his web site. Aileen Gonzales has made her thesis style documents available at ftp://ftp.math.uic.edu/pub/gonzales/uicthesi. Please conserve paper by using a single spaced format to print out all but the final copy of the thesis.nbsp;

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    Q: How do I convert dvi files to pdf format?

    A: On the Sun computers, use (for example) dvi2pdf file.dvi. The output will be a file named file.pdf.

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    Q: What are the names of the departments pop/imap and smtp servers? How do I configure Eudora, Netscape, or Pegasus to read my department email?

    A: Read this note: Eudora configuration

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    Q: How do I forward my mail from tigger to the math department account, or from my department account to another location?

    A: Create a .forward file in your home directory on the machine you wish to forward mail from, e.g. tigger, containing the email address you wish mail forwarded to. But first, be sure that that address is not forwarding mail back to the first address! For example, if your email address is xxx@math.uic.edu, you could type:

    cd
    echo "xxx@math.uic.edu" > .forward

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    Q: My terminal is all messed up when I log in to my account at Northwestern.

    A: You are probably using telnet and SKey to login to NWU. Good news: they're now running ssh on some machines, so you may be able to connect from the math department without your list of SKeys. Try connecting using ssh, as described on our secure connections web page. If that doesn't work, consult the sysadmin at NWU.

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    Q: How can I use Matlab, Maple and Mathematica?

    A: Most unix machines in the department have Maple installed. Type xmaple in a terminal window to start it.

    The department does not own a copy of Mathematica.

    If you want to use Matlab, you might first try using octave on the linux machines in Room 736. Octave is a free Matlab clone. It is compatible with the Matlab language, and has versions of most of the Matlab libraries, but there are some small differences that can cause it to be necessary to make a few changes to Matlab programs in order to get them to run under Octave.

    The commercial version of Matlab is running on our new 4-processor Sun compute server, galois. You can ssh to galois from most of the department's computers and run Matlab. If you are running X windows, the ssh program will automatically take care of setting up the X server so the Matlab graphics will appear on the screen that you are using.

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    Q: When I start Netscape I get all kinds of advertising, not my home page. Make it stop!

    Netscape is free -- you get what you pay for. However, if you start Netscape with the address of a web page it will go to that web page first. Type netscape http://www.math.uic.edu in an xterm to start Netscape, or edit the preferences on the menu or icon which you use to start netscape.nbsp;

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